Automations
Automated Follow-Up for Floor Coating Contractors
Follow up with every lead and request every review — without lifting a finger.
Start Free Trial — No Credit Card →TL;DR
- →What it does: Sends timed SMS and email follow-ups based on job stage — lead received, quote sent, job complete, review requested.
- →Who it's for: Floor coating contractors who know they should follow up consistently but never find the time.
- →What to do: Start a free trial and activate the Starter Pack — 5 automations running in under 10 minutes.
You know you should follow up. You never do.
A lead comes in on Monday. You call them Tuesday, leave a voicemail. By Wednesday you're on a job and forget. By Friday they've hired someone else. It's not that you didn't care — it's that you were busy doing the work.
The same thing happens after jobs. You know you should ask for a review. You mean to text them. But by the time the job is done and cleaned up, the last thing on your mind is asking for a Google review.
FCO automations run in the background 24/7. When a lead comes in, the follow-up sequence starts. When a job is marked complete, the review request goes out. You set it up once and it handles itself — every lead, every time.
How It Works
Three steps. That's it.
Choose a trigger
Pick when the automation fires — new lead, quote sent, deposit paid, or job complete.
Set your messages
Write your SMS or email templates. Use merge tags like {customer_name} and {job_address}.
It runs itself
Every matching event triggers the sequence automatically. No action required from you.
Frequently Asked Questions
How do I automate follow-up for floor coating leads?
FCO lets you build automation sequences triggered by lead stage — new lead, quote viewed, quote sent, no response after 48 hours. Each sequence can send SMS and email follow-ups automatically.
What automations do floor coating contractors use most?
The most common automations are: (1) new lead follow-up sequence, (2) quote follow-up after 24 hours, (3) job completion review request, and (4) appointment reminder the day before.
How do I get more Google reviews for my floor coating business automatically?
FCO's automation triggers a review request SMS when a job is marked complete. Customers get a direct link to your Google review page. Most contractors see their review count double within 60 days.
Can I set up automated appointment reminders?
Yes — FCO can send an SMS reminder to customers 24 hours before their scheduled estimate or job start. Reduces no-shows significantly.
How do I follow up on floor coating quotes that haven't been signed?
Set up a quote follow-up automation: 24 hours after a quote is sent with no response, FCO sends a follow-up SMS. Another goes out at 72 hours. You can customize the timing and message.
Does FCO have pre-built automation templates?
Yes — the Starter Pack includes 5 ready-to-activate automations: lead follow-up, quote follow-up, appointment reminder, job completion check-in, and review request. Activate them all in under 10 minutes.
Can automations send text messages to customers?
Yes — FCO automations can send SMS, email, or both. SMS is included in the Pro plan at no extra cost.
What is a visual automation builder?
FCO's Pro plan includes a visual canvas where you drag and drop automation steps. You can build custom sequences with branches — for example, if a customer opens the quote within 24 hours, send one message; if not, send a different one.
Related Features
24/7 AI Lead Capture for Floor Coaters
Your website books appointments while you're on the slab — fully automated.
Learn more →Automated Google Reviews for Floor Coating Contractors
Ask for a review after every job — automatically. Build your reputation while you sleep.
Learn more →Floor Coating Estimate Software
Build and send professional floor coating quotes in 60 seconds — from your phone, on-site.
Learn more →Ready to try Automations?
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